Privacy Policy
Rx.ai is an AI platform operated by Qalyx. This policy explains how we handle information when you sign up, sign in, or use the service.
Our approach
Rx.ai is built for builders who want a private workspace. We do not sell your data, run advertising trackers, or build behavioral profiles from your activity. We do not monitor, review, or surveil your chats, projects, or other usage for content moderation or analytics.
What we do not do
- We do not collect personal data for marketing or third-party analytics.
- We do not read or monitor your conversations for oversight or profiling.
- We do not use your prompts, uploads, or outputs to train public models.
Minimal data needed to run the service
To operate accounts, billing, and the product, a small amount of information is stored on our servers:
- Account credentials — email, display name, avatar, Google account identifier when you use Google Sign-In, and session tokens.
- Your workspace data — chat history, projects, and files you create are stored so the product works across sessions. This is operational storage, not surveillance.
- Billing records — plan tier, payment references, and subscription status when you purchase a paid plan.
- Basic server logs — standard technical logs (such as IP address, request time, and error records) may exist briefly for security and reliability. We do not use these logs to track what you do inside the product.
Third-party sign-in
If you use Google Sign-In, Google processes your authentication under its own privacy policy. We receive only the profile fields needed to verify identity and manage your account.
AI providers
Rx.ai routes requests to configured AI backends to generate responses. We do not claim ownership over your inputs or outputs. Third-party API providers may process requests according to their own terms; configure and use the service at your own discretion.
Retention & deletion
Workspace data remains while your account is active so you can continue your work. If you want account removal or have a privacy question, contact [email protected].
Changes
We may update this policy as the product evolves. The “Last updated” date at the top will change when we do.